Start work
Start work means you are performing the visit (Working). Forms that require Working become fillable (Start work to fill this form.). Photos use Start work before editing forms or photos.
Screen path: job detail → bottom dock → Start work. Native Field is not the Field PWA.
Preconditions
Section titled “Preconditions”Allowed from Assigned, En route, or Arrived. You must not already have another active job (En route / Arrived / Working / Paused). The office template may hide the action; Flutter only shows projected allowed_actions.
On Assigned it is the primary dock action — there is no mandatory travel sequence.
- Open the job. On Assigned, tap Start work (or travel first if you need En route).
- Status becomes Working. Several technicians can be Working on the same appointment.
- Fill Forms, Evidence, findings, and used items as required.
- Pause if you need a break; Resume before Finish my work.
- Queue then Sync now.
What works / does not work
Section titled “What works / does not work”| Works | Does not work | |
|---|---|---|
| Offline | Outbox + local job update | Starting a second active job for you |
| Skip travel | Yes, from Assigned | GPS / ETA as a side effect |
| Forms and photos | While Working | Filling them from Assigned |
If Start work is missing: you are not in an allowed status, another execution is already active for you, or the server hid the action. Check My work status and Sync.
Related: Pause · Finish my work.