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Cnone-Tech Documentation

A technician day

Cnone-Tech DocsVeldriq Field

Veldriq Field

A normal day on an assigned appointment. Adjust if office skipped travel or you start work directly.

Screen path: Welcome back → Today → job row → job detail → bottom dock → More details → Closeout → Sync.

Sign in
↓
Sync
↓
Today
↓
Open assigned job
↓
Start travel (optional)
↓
Arrive (if you travelled)
↓
Start work
↓
Forms / evidence / findings / parts
↓
Signature (if required)
↓
Finish my work
↓
Complete job (Closeout)
↓
Sync
↓
Office receives the server-authoritative result
  • You are the assigned Active technician for that appointment.
  • The parent work order is Field-ready (not Draft; appointment is not Unscheduled).
  • First download already succeeded (or you can reach the server to bootstrap).
  1. Sign in — email/password against the compiled origin. Pick a workspace if you have more than one eligible.
  2. Sync — first download (bootstrap) then keep the cache current. Open Sync if Today is empty.
  3. Today — this workspace day’s assigned appointments.
  4. Start travel — optional. Records En route. Not GPS. On Assigned, Start work is the primary dock button.
  5. Arrive — Arrived. Not completion.
  6. Start work — Working. Allowed from Assigned, En route, or Arrived.
  7. Capture forms, photos, findings, used items as the type requires. Forms and photos require Working.
  8. Finish my work — your assignment is Finished. The appointment may still be open.
  9. Complete job — Closeout for the appointment when requirements are met. Not office work-order Complete. Open findings do not block this.
  10. Sync — confirm the Sync tab is Up to date before you assume the office sees it.
Step Offline Notes
Open a cached job Yes Banner Offline — showing cached data
Execution taps Yes (queued) Server still confirms
Photos / signatures Yes (file + pending) Uninstall before Synced loses the file
Complete job Queue yes Chip Completion pending sync — not locally final
See a job office assigned this morning No until pull App must be running; no killed-app periodic sync

If you cannot Finish: you must be Working (tap Resume if Paused). Finish does not complete the team appointment.

Related: Execution lifecycle.