Jobs missing
Veldriq Field
Symptom: Today/Jobs empty.
Screen path: Today shows No jobs today, or Jobs shows No upcoming jobs. First launch: No offline data yet. Native Field is not the Field PWA.
Preconditions
Section titled “Preconditions”Login already succeeded. Empty Today is usually dispatch, not a sign-in failure.
- Open Sync → Sync now. Confirm Status is not stuck on 401/403.
- Ask office: is an appointment assigned to your Active technician (not only a User login)?
- Confirm the work order is not Draft and the appointment is not Unscheduled.
- Confirm you are looking at the correct workspace after Choose your workspace.
- Remember: PM / estimate / finding follow-up Draft WOs are not Field jobs until office assigns a visit.
Likely cause
Section titled “Likely cause”Not assigned; WO still Draft; Unscheduled appointment; cache not bootstrapped; killed app never pulled; colleague assignment.
What works / does not work
Section titled “What works / does not work”| Appears in Field | Does not appear | |
|---|---|---|
| Assigned, dated appointment | Yes after pull | Draft, Unscheduled, Cancelled |
| Anytime window | Only with overlapping UTC interval | Open-ended Unscheduled |
| Colleague’s job | No | Shared crew board |
Resolution: office assigns a dated appointment to your Active technician; Open the work order; Sync now.
If a colleague sees it and you do not: Field lists are per assigned technician.