Job changed or disappeared
Veldriq Field
Symptom: job gone after Sync now.
Screen path: Today / Jobs missing a row you opened earlier, or job detail banner This job is no longer assigned. Unsynced work is saved on this device. Native Field is not the Field PWA.
Preconditions
Section titled “Preconditions”A previous cache entry. Laravel remains the authority on assignment, cancel, and reschedule.
- Read the banner if the job still opens. The job becomes read-only. Do not keep executing.
- Open Sync. Pending photos stay until synced or still pending.
- Ask office whether they unassigned, cancelled, or moved the appointment.
- If the job is not in the cache: This job is not available offline.
- Do not recreate the job in Field. Field never creates work orders.
Likely cause
Section titled “Likely cause”Assignment removed, appointment cancelled, WO no longer Field-ready, wrong workspace after a switch.
What works / does not work
Section titled “What works / does not work”| Works | Does not work | |
|---|---|---|
| Keep unsynced artefacts | Yes | Force the appointment back onto Today |
| Notification to a revoked job | Open Sync; cache miss copy | Assuming the tap still executes |
Resolution: ask office. Server authority.
If a notification opens the wrong tenant: This notification is for another workspace. Switch workspace to open it.