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Cnone-Tech Documentation

Finding issue

Cnone-Tech DocsVeldriq Field

Veldriq Field

Symptom: cannot record a finding, or office expected a new job from Field.

Screen path: job detail → Findings → Add a finding. Native Field is not the Field PWA. Findings are not CAPA.

You must be Working. A Checklist is required when the form says so. Closed job: “This job is closed.”

  1. Tap Start work if needed — Start work before recording a finding.
  2. Add a finding, pick Checklist, set Severity, describe the non-conformance.
  3. Save. Status Open. Creating a finding does not create a work order.
  4. Resolve only after the finding has a server id. Offline-only create cannot be resolved yet.
  5. Office may later open a follow-up Draft WO — that is not a Field job until assigned.
Works Does not work
Record OPEN / RESOLVED Yes Auto-create from a failed checkbox
Follow-up WO Office only Field creating a work order
Closeout Not blocked by open findings Treating findings as a Complete job guard

Resolution: Start work first. See Findings.

If office expected a job after save: copy is explicit — this does not create a work order by itself.