Finding issue
Veldriq Field
Symptom: cannot record a finding, or office expected a new job from Field.
Screen path: job detail → Findings → Add a finding. Native Field is not the Field PWA. Findings are not CAPA.
Preconditions
Section titled “Preconditions”You must be Working. A Checklist is required when the form says so. Closed job: “This job is closed.”
- Tap Start work if needed — Start work before recording a finding.
- Add a finding, pick Checklist, set Severity, describe the non-conformance.
- Save. Status Open. Creating a finding does not create a work order.
- Resolve only after the finding has a server id. Offline-only create cannot be resolved yet.
- Office may later open a follow-up Draft WO — that is not a Field job until assigned.
What works / does not work
Section titled “What works / does not work”| Works | Does not work | |
|---|---|---|
| Record OPEN / RESOLVED | Yes | Auto-create from a failed checkbox |
| Follow-up WO | Office only | Field creating a work order |
| Closeout | Not blocked by open findings | Treating findings as a Complete job guard |
Resolution: Start work first. See Findings.
If office expected a job after save: copy is explicit — this does not create a work order by itself.