User

A user authenticates to Veldriq (office CMS or Platform Admin). Workspace members have roles. Platform owners are not the same as workspace roles.

Distinctions

Identity	Surface	Created how
User / member	Office CMS / Platform Admin	Organization → Members
Technician	Field, Dispatch	Workforce → Technicians, linked to a member
Portal customer	Magic link — not a CMS user	Invite to portal on the customer
Public booking guest	No account	/book/{workspace}

Permission ≠ plan capability ≠ marketplace licence. Grant the least permission that still does the job.

Preconditions

• A member without a technician profile cannot open Field (command palette → Field).
• A contact email is not a login.
• Platform Admin is a different surface from the workspace CMS.

See Users and roles.