Webhook delivery

Symptom: no POST to your URL after a workspace event.

Likely cause: entitlement api_access off; event type not selected; URL not HTTPS; signing secret mismatch; queue worker down.

Check

1. Settings → Integrations → Webhooks (/webhooks, not /settings/webhooks). Plan api_access + webhooks.manage to add an endpoint.
2. Endpoint URL starts with https://. Active. The event you care about is ticked.
3. Recent deliveries (last 50). Test is webhook.test — not a production event.
4. Worker running (DeliverWebhookJob). Signing is HMAC of the raw JSON body (X-Signature). Copy the whsec_… secret when it is shown — it is shown once.

Do not confuse this list with inbound /webhooks/fsm-payments/… (online pay) or /webhooks/fsm-communications/…. Test with a URL you control. Do not paste real secrets into tickets.

Related: Webhooks, Queue.