License activation
The Web Installer activates Veldriq during a fresh install. After that, you manage status and the optional Field product in Platform Admin → Settings → License & Products. Enter purchase codes there — not in .env.
Native Veldriq Field is a second activation on the same deployment. A web purchase code cannot activate Field. A Field purchase code cannot activate Veldriq.
Marketplace licence ≠ workspace plan ≠ user permission. See Plans.
During initial Web installation
Section titled “During initial Web installation”- Open
/install→ License. Paste the marketplace purchase code for Veldriq. Click Continue. - Finish Review → Install Veldriq. The server must be able to reach the internet. A successful Complete screen shows Veldriq activated.
CLI veldriq:install does not activate a license — use License & Products or php artisan licensing:activate.
After installation
Section titled “After installation”Platform Admin → Settings → License & Products (/admin/settings/license). Workspace members cannot open this screen.
Acceptable for running the product: Active, Revalidation due, or Grace. Envato Item Support expiry is not the same as the product license.
If a check cannot reach the internet, the product can stay usable with status Grace. Restore access, then Retry verification. With the scheduler running, Veldriq refreshes license status in the background. Without cron, use Retry. See Scheduler.
If you bought Field as well
Section titled “If you bought Field as well”Activate Field on this same page after Veldriq is Active. Technicians never type a purchase code in the app. If Field is not activated, the phone shows Access denied. Work already stored on the phone is not deleted.
What you must not do
Section titled “What you must not do”- Do not paste a Field purchase code into the Web Installer.
- Do not copy a license from one server onto another.
Related: First administrator · Field licence.