Field PWA issues

Symptom: Field URL 403; Today empty; cannot start or Closeout.

Likely cause: not a technician; work order still Draft; no dated assignment; HTTP mixed content; required forms/photos/signatures missing.

Browser technician client included with Veldriq Web. It is not Veldriq Field (Flutter). Command palette → Field. Account → Offline & Sync.

Cannot open Field

1. Signed in? Same user as Workforce → Technicians.
2. Palette → Field (not a sidebar item). HTTPS in production.
3. Active technician profile? Missing/Inactive → “Technician profile missing”.
4. Role has field.workspace.view?

Job not visible

1. Assigned to this technician? Unassigned visits stay on Dispatch.
2. Work order Open (or later) — Draft never appears in Field.
3. Appointment has Date and Start? Unscheduled is excluded from Jobs.
4. Date in the site/technician timezone for Today (wrong timezone looks like missing jobs).
5. Empty copy No jobs today is normally office data, not Redis.

Cannot start / Closeout

• You already have an active job — finish or pause the other visit.
• This work order is still a draft. — office Open.
• Closeout Complete appointment completes the visit, not the work order. Required checklist (** :name is incomplete.**), signature, or photo count can block it. Open findings do not.

A killed browser tab does not guarantee background sync. Native Field connection issues belong in Veldriq Field docs.

Related: Field PWA, Field execution.