Field execution
How a technician runs one assigned appointment in Field PWA (included with Web) or native Veldriq Field (separate SKU). Laravel remains the authority.
Prerequisites
Section titled “Prerequisites”- Work order is Open (not Draft).
- Appointment has a date/window.
- You are assigned.
- Active technician profile +
field.workspace.view.
Unassigned visits never appear in Field. Creating a work order is not enough. Being on a crew is not enough — you must be assigned as a person.
Typical visit
Section titled “Typical visit”- Open Today or Jobs and select the visit.
- Start travel (en route) when you leave. May fire Communications Technician on the way if that type is on.
- Start work when you arrive / begin the job. The first start on the appointment can move it In progress.
- Complete required forms, evidence, findings, signatures, and inventory usage as the work-order type requires.
- Finish my work when you are done. Other technicians on the same visit may still be working.
- Closeout → Complete appointment when the visit is done (forms/photos/signatures as required; all technicians Finished).
Finish my work ≠ Closeout ≠ office Complete
Section titled “Finish my work ≠ Closeout ≠ office Complete”| Action | Effect |
|---|---|
| Finish my work | Ends your assignment. Does not complete the appointment. |
| Complete appointment (Closeout) | Completes the visit. Does not Complete the work order. |
| Complete on the work order | Office only. Finishes the job. |
See Work orders. Open findings do not block Closeout. Required checklists, photos, and signatures do.
What Field cannot do
Section titled “What Field cannot do”Technicians do not create work orders, invent appointment times, office-Complete the job, issue invoices, activate licenses, or manage agreements.
If the job is missing from Today: still Draft; no dated assignment; wrong site timezone; you are not assigned.
If Closeout is disabled: required form incomplete (** :name is incomplete.**); signature missing; not enough photos; another technician has not Finished.
Related: Field PWA, Field PWA troubleshooting.