Parts requests
A technician or office user asks for tracked products against a job. Approval is a decision only. Fulfillment moves stock. A draft purchase order is not fulfillment.
Inventory → Parts Requests · /app/w/{workspace}/parts-requests · capability + plan inventory · parts_requests.view / fulfill / manage as granted
Catalog-only workspaces (no inventory entitlement) have no this queue. V1 has no reserved/available column. Do not tell warehouse to “see reserved qty.”
When to use it
Section titled “When to use it”The van is missing a part, or planned work needs stock that is not on the truck. Field has a parts-request panel (tracked catalog items only). Office works the list here.
Statuses
Section titled “Statuses”| Status | Stock effect |
|---|---|
| Submitted | None |
| Approved | None — Approval is a decision only. It does not reserve stock and does not consume parts. |
| Partially fulfilled / Fulfilled | Fulfill from stock posted inventory to the frozen destination |
| Rejected / Cancelled | None (beyond what was already fulfilled) |
Office procedure
Section titled “Office procedure”- Inventory → Parts Requests. Open a Submitted request.
- Approve — confirm: approval does not reserve stock and does not move inventory.
- If stock exists at a location: Fulfill from stock — confirm: Transfer remaining quantities to the frozen destination of :number? This posts inventory immediately.
- If you must buy: Create purchase order — confirm: creates a draft PO; a purchase order is not physical fulfillment. Then Issue and Receive as usual.
A request is not automatic consumption on the work order. Consume / Stock used is a separate action.
On the job, request catalog items that Track inventory. Offline requests wait in the outbox — killing the app does not guarantee delivery. Office fulfillment still needs on-hand (or a later receive).
If Field shows an error after sync, retry from Offline & Sync / the panel notice — office did not silently mutate.
What-if
Section titled “What-if”If nothing moved: still Submitted or only Approved? Fulfill blocked for insufficient on-hand? Receive or transfer first.
If you created a PO from the request: Draft PO; Stock still unchanged until PO Receive.
If the nav is missing: capability + plan inventory together.
Related: Stock, Purchasing, Catalog, Field inventory usage.