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Cnone-Tech Documentation

License cannot activate

Cnone-Tech DocsVeldriq

Symptom: activation fails; Field shows Access denied.

Likely cause: wrong product (web code on Field, or Field code in the Web Installer); the server cannot reach the internet; already-used code rules.

Check

Section titled “Check”
  1. Use the Veldriq purchase code for web install. Use the Field purchase code only on the Field row after Veldriq is already Active.
  2. The server can reach the internet. A host that blocks outbound HTTPS fails both the installer and Activate / Retry.
  3. Field PWA is included with Veldriq Web. It is not Veldriq Field. Installing the PWA from the browser is not installing the Flutter product.

Fix

Section titled “Fix”
  • Activate Veldriq for web first. Activate Field only if you bought native Field.
  • If status is Grace or Revalidation due, click Retry verification. Keep the scheduler running — if cron is down, Retry from License settings.

Do not paste purchase codes into public tickets or this documentation.

Related: License, Access denied.