Backup

Before upgrades and on a schedule you own. Veldriq does not ship a hosted backup product. You own the dump.

What to copy

Item	Why
Database dump	Customers, work orders, invoices, jobs table
storage/app private + public	Evidence, generated PDFs, branding logos
.env	APP_KEY, database, mail — without it the dump is not a working site

Do not copy purchase codes, private keys, or dumps into public git or this docs repo.

Restore

1. Restore files + database + .env onto a matching PHP 8.4 host.
2. php artisan storage:link if the symlink is missing.
3. php artisan migrate only if your restored schema is behind. Never migrate:fresh on production data.
4. Restart the queue worker (queue:restart). Confirm cron still runs.

A dump without storage/app loses evidence. Files without the dump lose the rows that explain those files. Redis cache can be rebuilt; a Redis-backed queue can lose in-flight jobs — prefer database queue for V1 unless you soaked Redis yourself.

Related: Upgrade · Storage.